Frequently Asked Questions

Shipping & Delivery

How long does shipping take?
Orders ship free within the US. After a 1–3 business-day processing window, most orders arrive in about 5–9 business days. You'll receive tracking by email once your order ships.

Where do you ship from?
Our products ship from US-based warehouses. We currently ship within the United States.

How do I track my order?
You'll get a tracking link by email as soon as your order is on its way.

Returns & Guarantee

What's your return policy?
Every order is backed by a 30-day money-back guarantee. If you're not satisfied, email hello@restwellrecovery.com within 30 days of delivery and we'll help you start a return.

When will I get my refund?
Once we receive and inspect your return, we'll refund your original payment method within 5–10 business days.

Product & Use

Are these products a substitute for medical care?
No. Our products are wellness and comfort tools — they are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease. If you have a health condition or concerns, please talk to your doctor before use.

Contact

How can I reach you?
Email us at hello@restwellrecovery.com and a real person will reply within one business day (Monday–Friday).